Customer Survey Reviews
Extremely knowledgeable and efficient loan officers
Very easy to work with. Reliable, knowledgeable, always responded immediately. Both Mary and Maria were an absolute pleasure to work with.
Being a first time home buyer, Tony and Darrell were amazing to work with and made me feel comfortable during the whole process by answering all questions and making sure I understood the process.
"Over all, the staff did a great job, even when I lost hope and more so due to the Covid19 but the staff gave me hope by updating me of the progress and when additional information is needed, they email, text or call me and on some occasions, ask me to come in to the office and we sit one on one.
I appreciate all the efforts the staffs put in to make this work for me. "
The team I had the pleasure of working with was amazing and very professional!!!
Kenneth and Tina|
The employees of Harbor One are number one when we need to refinance. We having been using them for the past 15 plus years and have been happy every time.
Great experience! Very professional
Lindsay and Isaac|
Mary is truly amazing !! We have done business directly with her more than once and she continues to exceed our expectations. She is extremely knowledgeable and gets things done fast. She is very personable and has become like family ! I trust her expertise to the fullest ...
Yong and Xiaomei|
Very helpful and friendly loan officer guided me through out the whole processes with ease of mind. I would highly recommend this company to anyone that I know who is looking for the mortgage.
Timing was everything. The refinancing mortgage process exceeding my expectations. I am so grateful for Mary Aidoo and her assistance who helped me clear my debts and gave me financial peace
Mary and Daphne were super helpful and answered all of my questions and made the process of buying my first home very pleasant!!!!
Thanks for your help...
I have forgone a lower rate somewhere because of the service Mary Aidoo has always provided to me.
Mary was amazing. Above and beyond what I thought I would get. In such a stressful time she was informative and patient with me. I'm so happy I went with mary at HarborOne!! I will refer everyone I know no question about that
It was an absolute pleasure working with Maria C. She kept the whole process stress free and very efficient with her knowledge of the loan process. Communication with her was very easy and she had no problem answering and questions that i had no matter how repetitive. She was very polite and welcoming during all of it and i could not have asked for a more delightful person. I would recommend her to anyone looking for a home!
Arelys and Juan|
Great service from Maria Cabrera and her staff. The process of the loan went by fast and im very greatful for all their hard work.
I am very thankful for Maria Cabrera her help was great. Thanks to her I understood the process of the loan.
February 29, 2020
Friendly staff, very knowledgeable and excellent service.
Romualdo and Paris|
Maria Cabrera did a great job. Help us out so much. Hard working and very intelligent. Was able to clearly answer all our questions and guided us thru the home buying process.
Cris and Daphne were wonderful to work with. They answered my questions, offered suggestions and helped me through the entire process. Purchasing a home is usually a very stressful experience, however, with HarborOne it was smooth sailing. Thank you - I look forward to using your business in the future!
Darrell was outstanding and was there for me throughout the entire process.
Great service, Darrell went above and beyond to keep my loan moving forward. Nothing short of exceptional.
Caitlyn and Jeffrey|
Thank you for everything! From start to finish, the process was smooth, clear, and seamless. Customer service was unmatched: all of our questions were answered promptly and in a way we could always understand. We are so grateful that we used Merrimack for our first home purchase!
This was my 4th home purchase and by far the best experience I've had with previous lenders.
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